Business Process Management

Efficient business processes empower a company to gain competitiveness and adaptability. Business efficiency is achieved by means of systematic process management, monitoring and optimisation.

Business Process Management

Application development

 

SV Group recommendations for application development are based on the Rational Unified Process (RUP).

Application development

Enterprise Content Management (ECM)

ECM provides a fast and safe access to corporate content regardless of the physical location of users and documents, where content becomes the initiator of IT-supported processes.

Enterprise Content Management (ECM)

SV Group Application Access Analyst

SV Group Application Access Analyst (S3A) is a software tool (application solution) for statistical monitoring of visits to web sites.

SV Group Application Access Analyst

Working Time Record

The application Working Time Record (Evidencija radnog vremena – hereinafter ERV) makes it possible to keep records of employees and their working time in accordance with the law.

Working Time Record

Software Quality Assurance

 

SV Group SQA solution is based on IEEE and ISO standards and on many years’ experience in the development of our own applications, and in the control, upgrade and correction of application solutions of other companies, both in the banking sector of the Republic of Croatia and in projects financed by the EU.

Software Quality Assurance

Proactive and reactive support

SV Group provides services of proactive and reactive support with the objective to ensure proper functioning, availability and continual improvement of implemented application and system solutions. 

Proactive and reactive support

IT infrastructure virtualization

IT infrastructure virtualisation is the fragmentation of the real hardware resource into several virtual, logical resources.

IT infrastructure virtualization

Hardware, software and services sales

SV Group d.o.o., as an authorised and certified IBM, VMware, Microsoft and RedHat business partner, offers its customers complete IT infrastructural/technological solutions which are in accordance with their needs and requirements as well as adjusted to the existing IT environment.

Hardware, software and services sales

Service Level Agreement

A Service Level Agreement (SLA) is an excellent tool for creating shared understanding between a service provider and its customers about services and service delivery.

Service Level Agreement