SV Group Solutions SV Group applications

SV Group applications

Call Centar

The Call Centre application is a web application intended to facilitate the work of agents – operators in a Help Desk (call centre), to improve their communication with operators – advisers (experts authorised to deal with calls) and to make the entire procedure a more pleasant experience for both callers and Help Desk employees.
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Life insurance

Design, production, implementation and maintenance of life insurance applications
Life insurance applications enable a customer to register and process contracts / offers for life, health, accident and property insurance in the information environment.
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National Border Management Information System – NBMIS

The basic task of the NBMIS project/application is to conduct border control of entry and exit of vehicles, passengers and objects and prepare the Croatian border police for the Schengen conditions.
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New Croatian personal identity card

In accordance with international standards relating to personal and travel documents, the Parliament of the Republic of Croatia passed a “Law on Personal Identity Card” on 23 January 2002, establishing the content and the shape of the new personal identity card.
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Office managemet

The application solution “Business Processes in the Office” is a Web-oriented programme solution based on the Java technology, DB2 relation data base and Web Application Server (WebSphere Application Server or WebSphere Portal, WebSphere MQ, IBM Tivoli Access Manager for e-business, DB2 UDB, Tivoli Storage Manager).
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SV Group Application Access Analyst

SV Group Application Access Analyst (S3A) is a software tool (application solution) for statistical monitoring of visits to web sites.
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TaskQP Manager

TaskQP Manager is an innovative solution that enables process-oriented companies to manage a large number of tasks in a way that would enable the completion of each task within a predetermined time frame.
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Working Time Record

The application Working Time Record (Evidencija radnog vremena – hereinafter ERV) makes it possible to keep records of employees and their working time in accordance with the law.
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