- Business Process Management
- Service oriented architecture (SOA)
- SV Group applications
- Enterprise Content Management (ECM)
- IT assets management
- Data backup
- Disaster Recovery
- IT infrastructure virtualization
- Proactive IT systems and application monitoring
- Big Data solutions
SV Group applications
The Call Centre application is a web application intended to facilitate the work of agents – operators in a Help Desk (call centre), to improve their communication with operators – advisers (experts authorised to deal with calls) and to make the entire procedure a more pleasant experience for both callers and Help Desk employees.
Design, production, implementation and maintenance of life insurance applications
Life insurance applications enable a customer to register and process contracts / offers for life, health, accident and property insurance in the information environment.
National Border Management Information System – NBMIS
The basic task of the NBMIS project/application is to conduct border control of entry and exit of vehicles, passengers and objects and prepare the Croatian border police for the Schengen conditions.
New Croatian personal identity card
In accordance with international standards relating to personal and travel documents, the Parliament of the Republic of Croatia passed a “Law on Personal Identity Card” on 23 January 2002, establishing the content and the shape of the new personal identity card.
The application solution “Business Processes in the Office” is a Web-oriented programme solution based on the Java technology, DB2 relation data base and Web Application Server (WebSphere Application Server or WebSphere Portal, WebSphere MQ, IBM Tivoli Access Manager for e-business, DB2 UDB, Tivoli Storage Manager).
SV Group Application Access Analyst
SV Group Application Access Analyst (S3A) is a software tool (application solution) for statistical monitoring of visits to web sites.
TaskQP Manager is an innovative solution that enables process-oriented companies to manage a large number of tasks in a way that would enable the completion of each task within a predetermined time frame.
Working Time Record
The application Working Time Record (Evidencija radnog vremena – hereinafter ERV) makes it possible to keep records of employees and their working time in accordance with the law.