TaskQP Manager

TaskQP Manager is an innovative solution that enables process-oriented companies to manage a large number of tasks in a way that would enable the completion of each task within a predetermined time frame.
TaskQP Manager performs automatic real-time task prioritization and assignment in line with task completion deadlines and the defined Service Level Agreement, while also taking the number of available employees and their work time into consideration. This enables task completion within predefined time frames, thus raising the level of service which an organisation can provide to its customers.
This solution is primarily intended for organizations that have to honour Service or Operational Level Agreements. It was initially created to address the needs of the financial sector, where some departments are obliged not to exceed maximum execution times of tasks carried out for other departments or external regulators and clients, and where some tasks need to be carried out to tight deadlines, or else penalties ensue.
In addition to being a standalone solution, it offers seamless integration with any existing business process or task management systems, as well as custom made software.

FUNCTIONAL DETAILS

  • Task assignment and management
  • Manual task prioritisation
  • Generation of reports on tasks and employees
  • Service Level Agreement definition
  • Automatic task assignment according to task priority
  • Support for task escalation before and after predefined task resolution times
  • Addition of comments to tasks
  • Automatic real time task prioritisation
  • Management of tasks from several systems at once
  • Prediction of critical deadlines after which the SLA could not be met
  • Creation of “announced” tasks

BUSINESS PROBLEM
This solution helps managers automatically prioritise and assign tasks according to predefined criteria, and predict possible failures to meet task completion deadlines, thus enabling businesses to effectively and efficiently honour Service and/or Operational level agreements.

RETURN ON INVESTMENT
Use of this solution would have the following financial benefits for the business:

  • Eliminate the need for dedicated persons to analyze task priorities and assign tasks to the workforce depending on the availability of each worker
  • Reduce task administration time
  • Help avoid penalties for missing task execution deadlines.

COMPETITIVE ADVANTAGE
The main competitive advantage of TaskQP Manager is that it is a single solution offering functionality that would otherwise be offered through several different solutions. Notably, it supports the following:

  • Automatic real time task prioritisation
  • Management of tasks from several systems at once
  • Prediction of critical deadlines after which the SLA could not be met
  • Creation of “announced” tasks

In addition to being a standalone solution, it also offers the ability to seamlessly integrate with existing BPM and task management systems, as well as custom made applications, thus extending their functionality.

TaskQP Manager

Develop long-term and stable relationships with our users, partners, employees, the owner and the social community.

Contact

By continuing to browse or by clicking “Accept All Cookies,” you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Read our.
Cookie Policy | Privacy Policy

Privacy Preference Center

Close