About us

and vision

Our vision is to be an indispensable partner in building customer success by delivering the highest quality IT solutions and services.

Our mission is to lead the future with high-quality and best technology services, solutions, and resources while creating value for our customers and employees.

Our mission is to exceed our customers’ and employees’ expectations in whatever we do.

SV Group d.o.o. is a project-oriented IT company founded in 1995.
Customers of SV Group solutions and services are companies whose activities have for years been dependent on IT technologies and solutions that directly support their business. This is why our customers seek a reliable and proven partner to realize their IT projects.

Our teams consist of experts with diverse technical and business competencies. We place great emphasis on continuous training, acquisition of certifications, and keeping up with the latest developments in IT technologies. Drawing on our many years of experience and knowledge, we, together with our customers, evaluate the applicability of modern IT technologies to solving their business tasks.

We continuously invest in the training, education, and development of employee competencies. By doing so, we enhance their personal and professional development, provide better support for our users in complex IT projects, and secure more rapid growth and development of the company.

We believe in people, technology, knowledge, and team work

Certificates and Memberships

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More Details

SV Group (SV Group d.o.o.), limited liability company for computer engineering, services and trade

Headquarters: Albrechtova 32, 10000 Zagreb, Hrvatska

Founded: 1995.

Founding Capital: 6.000.000,00 kn (or 784.552,00 EUR or 1.079.858,00 USD), paid in full

VAT ID: 54853989214

COMPANY ID: 00851965

Registration Number: 080309485, Registered with the Commercial Court in Zagreb

Business Activity: NACE20076201

 Board Members: Gabrijela Gega Balun, Vanja Vlak, Ivana Hatvalić Poljak

The decision to introduce and implement a quality management system reflects the permanent strategic mission and overall business policy of SV Group. A quality management system has been established, documented, and implemented in accordance with ISO 9001, the international standard specifying requirements, and it is continuously being improved. Every employee has responsibility and authority for the functioning of the system in his/her position and is accountable for applying the quality system to their current work assignment. Regular reviews of maintenance and improvement of the designed system are confirmed by a certificate of an accredited certifying body.

The Management defines a quality policy in line with the strategic mission, business, context, and goals of the organization. All employees are familiarized with its content. It is publicly announced and is available to all interested parties. The quality policy and objectives ensure that methods and ways of collecting, identifying, accepting, and fulfilling the requirements of interested parties are created with the goal of increasing customer satisfaction.

The Management defines a quality policy in line with the strategic mission, business, context and goals of the organization. All employees are familiarized with its content. It is publicly announced and is available to all interested parties. The quality policy and objectives ensure that methods and ways of collecting, identifying, accepting and fulfilling the requirements of interested parties are created with the goal of increasing customer satisfaction.

ISO_9001(2015)_2019_2022_CroCert_HR

ISO_9001(2015)_2019_2022_IQNet_EN

Politika kvalitete

Since its foundation, SV Group was aware that good business results are not the only criteria for evaluating a company’s success. We know that to be a successful company, one must consistently consider its economic and social impact as well as its care for the environment. What’s more, we also know that Corporate Social Responsibility (CSR) is a business model and management method in which profit is achieved in a socially responsible manner (meaning not only by paying taxes, local taxes, contributions, and other statutory benefits). Our corporate social responsibility is based on investing in the professional development and satisfaction of our employees. Every day we try to motivate our employees by giving them various benefits that help them to achieve their personal and business goals. In our Rules of Procedure, we provide greater rights for our employees than those prescribed by the Labour Act. Besides the standard CSR activities, we make sure to introduce new activities which help not only the internal community of the company but the wider social community as well.

With a strong goal to improve our environmental performance, we are continuously monitoring our energy consumption and strive to reduce it by optimizing our operations and by raising awareness among our employees. Implementation of our energy reduction strategy starts with steps such as turning off all PCs in the company after office hours, turning off the air conditioning and heating when not in the office, and so forth. We also promote environmental awareness by using more environmentally friendly IT technologies such as hardware infrastructure virtualization and office management software. As an example, by using office management software we are improving our environmental impact by reducing our paper demand which is directly connected to the energy required for paper production.

Furthermore, we place great importance on our waste management strategy. We have a separate collection of paper, plastic, and hazardous waste (e.g., ink), which is then collected and transported by companies that follow all applicable laws and regulations.

By conducting our business responsibly, we are positively contributing to both our company and our environment. The principle of corporate social responsibility requires that we as a company meet the environmental and social responsibilities of our suppliers, partners, and customers.

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IBAN: HR20 2360 0001 1012 0841 8
SWIFT: ZABAHR2X

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IBAN: HR79 2390 0011 1003 5015 3
SWIFT: HPBZHR2X

ADDIKO BANK
Slavonska avenija 6,
10000 Zagreb, Hrvatska
IBAN: HR76 2500 0091 1012 6142 0
SWIFT: HAABHR22

PRIVREDNA BANKA ZAGREB
Račkoga 6,
10000 Zagreb, Hrvatska
IBAN: HR37 2340 0091 1100 9084 3
SWIFT: PBZGHR2X

SLATINSKA BANKA
Vladimira Nazora 2,
33520 Slatina, Hrvatska
IBAN: HR04 2412 0091 1390 0169 2
SWIFT: SBSLHR2X

ERSTE&STEIERMARKISCHE BANK
Jadranski trg 3A
51000 Rijeka, Hrvatska
IBAN: HR 85 2402 0061 1010 46856
SWIFT: ESBCHR22